Tuesday, December 6, 2011
Tuesday December 6 2011
Love the Apple Store and their Genius bar. Geniuses fix things for you when you have an Apple issue. Unlike a certain PC brand I will not name, and which I will never buy again, where you get on the phone to someone in another country that I will not name, with someone you cannot understand, and they try to help you fix your problem by giving you some fix that has nothing to do with anything. Comparable to if your car has an engine problem, the mechanic tells you to change the tire.
A painless upgraded operating system to my Mac laptop yesterday by the Geniuses at the Apple Store meant - no matter how you try to avoid it - a day or more, if you yourself are not a Genius, and I am not, of reinstalling programs on the new computer. A day of comedy: chatting online with one company, trying to dig up old misplaced serial numbers, racking the brain to recall old sign in names and passwords, and, when I needed help from the Apple store with a password, fun 'conversing with' the computer-generated menu voice (Yelling, by the way, does not help, because the voice cannot understand you when you yell):
"No." "Yes." (What is my issue?) "Well, I dunno, I need a password." "No, PASSWORD. I said I NEED A PASSWORD." "No!" I SAID NO!" "STOP! SHUT UP! JUST GIVE ME THE MENU!" "MENU!" I yelled. "CUSTOMER SERVICE!" I hollered. I pushed the zero button and the unflappable, implacable voice recording kept saying, 'I can't understand what you are saying.' "REPRESENTATIVE!" I shrieked over the top of him. "JUST GIVE ME A FREAKING PERSON!" "HUMAN! I screeched. "I WANT A HUMAN!"
(Some people hearing only my side of the 'conversation' were laughing.)
Anyway, a day is better spent rolling around in the dirt outside
and running around getting the brain farts out and the blood circulating.
The horses are the smart ones.